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#ai-productivity · How AI Is Reshaping Work

Tracking how AI is reshaping roles, departments, and industries — updated daily.

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ServiceNow's CEO Told CNBC He'll Start 2027 With the Same Headcount He Started 2026. That Is a 3,000-Hire Deletion.

On Wednesday's Q1 earnings call, Bill McDermott told analysts ServiceNow will finish 2026 with the same ~29,000-person headcount it started with, even while absorbing acquisitions. The last five years the company added 2–3k a year. AI absorbs the delta.

Apr 24, 2026

#servicenow#mcdermott#no-backfill