AI & Jobs Bank of America Headcount Is Down 3,500, and It Counts AI Savings in Dollars
On its October 14 call Bank of America said headcount was down nearly 3,500 from a year ago as it automates processes, that it no longer has to hire as many people to refill roles, and that about 130 AI projects should lift benefits from $250 to $300M this year to $700M in 2027.