Tracking how AI is reshaping roles, departments, and industries — updated daily.
AI & Jobs Uber is cutting about 3,300 jobs, roughly 10% of its global staff, in a September 2 restructuring CEO Dara Khosrowshahi calls 「Simpler Faster Uber」. Management layers shrink 20%, one- and two-person teams get cut nearly in half, and the freed capacity is earmarked for ride-sharing, delivery, and robotaxi investment.
AI & Jobs AI agents are absorbing routine support work and the headcount is following: Uber cut about 10% of customer service, Microsoft's support org shrank by 10,000, and outsourcing hubs are next.
AI & Jobs Uber cut about 10% of its Community Operations support staff and, for the first time, pinned the layoffs on its push to embrace AI.
AI & Jobs Skai laid off 20% of staff on June 3 and credited AI; the same day Uber cut 23% of its People division and insisted AI wasn't involved. Attribution, it turns out, is a branding decision.