AI & Jobs ServiceNow's CEO Told CNBC He'll Start 2027 With the Same Headcount He Started 2026. That Is a 3,000-Hire Deletion.
On Wednesday's Q1 earnings call, Bill McDermott told analysts ServiceNow will finish 2026 with the same ~29,000-person headcount it started with, even while absorbing acquisitions. The last five years the company added 2–3k a year. AI absorbs the delta.